Good questions. Beautiful answers.
Everything you might want to know before a little beauty time.
Let’s make the little details easy.
From choosing a treatment to looking after the result, a few answers can help you feel ready for your appointment.
Appointments & visiting
How do I request an appointment?
Use the appointment form and include the treatment you have in mind, plus a preferred day or time. The salon will need to confirm the details before the booking is secured.
Can I enquire if I am not sure what to book?
Absolutely. Tell us whether you are thinking about your skin, brows, nails, body treatments or an event. It is fine to start with a description rather than a treatment name.
Where will my appointment take place?
The studio address should be confirmed with your booking. If you need accessibility details or directions, please ask before travelling.
What happens if I need to change my appointment?
Contact the salon as soon as you can. Any deposit, amendment or cancellation policy must be provided by the business when the appointment is arranged.
Choosing a treatment
Which facial is right for my skin?
Describe your skin type, current routine, main concerns and any sensitivities. The right treatment depends on what is offered and the products appropriate for your skin.
Can I bring pictures of nails, brows or occasion looks?
Yes. Inspiration images are a useful way to show the finish or mood you like. Exact results, timings and treatment availability will still need to be discussed.
How should I plan treatments before an event?
Allow time for consultations, patch tests, product reactions and any maintenance appointments. A first-time treatment is best discussed well ahead of an important day.
How do I find out prices and treatment durations?
Ask about the exact service, total price, estimated duration and any separate removal or maintenance costs before you confirm.
Comfort, preparation & aftercare
Will I need a patch test?
Some brow, lash or other product-based treatments require a patch test. Check the product and the salon’s requirements before your appointment.
What if I have sensitive skin or allergies?
Mention known allergies, reactions and relevant skin conditions before booking. Suitability can depend on the ingredients and technique used.
Is there anything I should do before a waxing appointment?
Ask about hair length, recent skincare treatments, sun exposure and products that may affect your skin. Avoid waxing irritated or broken skin.
What should I do after my treatment?
Follow the aftercare advice for the specific service. It may include protecting freshly treated skin, caring for a nail finish or avoiding certain products for an initial period.
We’re only a message away.
Tell us what you would like to know about the treatment you have in mind.